Technical Support Manager
Core
Manage a team of engineers designing and developing network access solutions and software for the mobile enterprise.
Role type
Senior IC Technical Support Manager (Engineering)
Builds
Next-generation network access solutions, intelligent edge products, and digital workspace systems
Domain
Networking, Wireless, Cloud, Mobile Enterprise
Required skills
Networking and wireless technical skills, People management, Project management, Analytical and problem solving, Business acumen, Multi-tasking and prioritization
Preferred skills
Advanced university degree, Experience managing human capital across geographies
Technologies
Network access solutions, Software development tools
Responsibilities
Provide leadership for a team designing and developing engineering solutions; Manage headcount, deliverables, schedules, and costs for multiple projects; Manage relationships with outsourced partners and suppliers; Identify opportunities for process improvement and cost reductions; Provide people-care management including hiring, coaching, and career development.
Seniority
Manager, hands-on leadership with 7+ years experience
