Program Manager
Core
Manages customer project delivery, business development, and client relationships for large to moderately complex IT services opportunities.
Role type
Senior Program Manager (IT Services)
Builds
Customer project outcomes and new business opportunities
Domain
IT Services / Digital Transformation
Deliverable
client delivery
Required skills
P&L management, financial forecasting, business development, opportunity assessment, client relationship management, team leadership (up to 20 people), risk management, project delivery management
Preferred skills
PMP certification, deep understanding of IT services operational policies and methodologies
Technologies
N/A
Responsibilities
Manage project financials including P&L, meet or exceed SOAR approved budgets, provide reliable financial forecasts, manage business development and identify new opportunities, act as opportunity manager for medium to high risk deals, manage mid to upper level client delivery relationships, represent the organization to external customers, manage project teams and internal/external resources, mentor team members
Seniority
Senior, hands-on IC
