Senior Manager-Digital Platforms Engineering
Core
Lead engineering delivery for networking customer portals, digital platforms, and Salesforce-integrated customer tools to transform support into a unified, efficient experience.
Role type
Senior Manager, Digital Platforms Engineering
Builds
Customer-facing web platforms, support platforms, and service integration solutions for enterprise customers.
Domain
Networking, Customer Experience, Enterprise Software
Deliverable
product features
Required skills
Technical leadership, Salesforce integration, Enterprise system integration (CRM/ERP), API design, Microservices architecture, Cloud platforms (AWS/Azure/GCP), Frontend (React/Angular), Backend (Java/Node.js), Agile/DevOps, CI/CD
Preferred skills
Experience building customer-facing web platforms, Modern web technologies, Scalable system design
Technologies
Salesforce, React, Angular, Java, Node.js, AWS, Azure, GCP, APIs, Microservices
Responsibilities
Build and deliver customer portals and support platforms, Integrate platforms with enterprise systems, Lead Agile/DevOps delivery across the full SDLC, Manage and mentor engineering teams, Ensure code quality, security, and system reliability, Drive issue resolution and release management
Seniority
Senior Manager, 15-18 years experience, 5+ years leadership
