Call-Stimmen (m/w/d) gesucht! - Telekommunikation
Core
Customer service and sales support for end customers in the telecommunications sector via phone, email, and chat.
Role type
Call center agent
Builds
Customer support and sales activities for a telecommunications client
Domain
Telecommunications
Deliverable
customer delivery
Required skills
German language proficiency, MS Office, internet navigation, customer acquisition, complaint handling
Responsibilities
Customer consultation and advice, processing customer requests and orders, customer acquisition and retention, handling complaints, managing customer grievances, supporting marketing activities