Telefonist /in - Backoffice (m/w/d) GESUCHT
Core
Backoffice telephone operator serving as the interface between sales and service technology, handling customer inquiries and coordinating internal visits.
Role type
Backoffice telephone operator
Builds
Customer support and internal coordination
Domain
Business services / Call center
Deliverable
client delivery
Required skills
Customer service, telephone communication, Microsoft Office, ERP systems (Navision), computer literacy
Responsibilities
Act as interface between sales and service technology, organize and coordinate internal visits and events, handle customer inquiries via phone and email, document and follow up on phone calls