Callcenteragent (m/w/d) - Berliner Verlagsunternehmen
Core
Handling and dispatching orders for tradespeople, data entry, conducting sales dialogues with existing customers (magazines, newspapers), and quality assurance via satisfaction surveys.
Role type
entry-level call center agent
Builds
order dispatch, sales dialogues, data entry
Domain
publishing industry + customer service
Deliverable
product features
Required skills
sales-oriented personality, customer service basics, PC and internet proficiency
Responsibilities
dispatching orders for tradespeople, data entry, conducting sales dialogues, quality assurance via surveys