Call Center Agent m/w/d - Anbieter - Berlin Charlottenburg
Core
Customer support and sales for a German telecommunications provider via phone and email.
Role type
Customer service agent (telecommunications)
Builds
Customer service interactions and sales outreach for a mobile and fixed-line network operator
Domain
Telecommunications
Deliverable
client delivery
Required skills
telephone communication, MS Office, customer service, German language proficiency
Preferred skills
sales experience, contract optimization
Responsibilities
Answering customer inquiries, managing customer data, sending offers, making sales calls, optimizing contracts