Telefonist Finanzen! m/w/d
Core
Inbound call center agent handling customer inquiries, appointment scheduling, and document processing for a Berlin bank.
Role type
Inbound call center agent
Builds
Customer service interactions and administrative tasks for a bank
Domain
Banking / Customer Service
Deliverable
client delivery
Required skills
Inbound telephony, appointment scheduling, document processing, customer referral, complaint handling, office organization, mobile payment processing, data entry
Preferred skills
Precise work style, organizational talent, reliability, teamwork, flexible working hours, polite telephone voice
Technologies
None stated
Responsibilities
Inbound telephony, appointment scheduling, documentation of calls, customer referral, complaint handling, general office organization, application processing, mobile payment execution, data entry