Callcenteragent (m/w/d) - Mobilfunkanbieter
Based in Germany
Core
Telephone customer service and sales for a mobile network provider, focusing on contract renewals, upselling, and churn prevention.
Role type
Customer service representative (telecommunications)
Builds
Customer service interactions and sales for a mobile network provider
Domain
Telecommunications
Deliverable
client delivery
Required skills
telephone communication, customer relationship management, data management
Responsibilities
Sales of contract renewals and add-on services, optimization of mobile contracts, customer retention and churn prevention, maintenance of customer database
