Kundenbetreuer (m/w/d) Mobilfunkhandel FESTVERTRAG! NEU! *
Core
Handling customer complaints, account changes, and new customer acquisition for a mobile phone retail business.
Role type
Customer service agent
Builds
Customer service interactions and database updates
Domain
Telecommunications retail
Deliverable
client delivery
Required skills
German language proficiency, customer orientation, quick comprehension
Responsibilities
Handling complaints and claims, clarifying customer accounts, conducting satisfaction surveys, onboarding new customers
