CallCenter Agent /in - Mobilfunkhandel - SOFORT m/w/d
Core
Call center agent specializing in new customer contract signing for a mobile phone provider.
Role type
Customer service representative (sales focus)
Builds
Mobile phone service contracts for new customers
Domain
Telecommunications / Mobile services
Deliverable
product features
Required skills
Verbal communication, telephone sales, customer service, MS Office, email handling, order processing
Responsibilities
Documenting calls in a database, providing telephone support to existing customers, answering incoming calls, handling emails, processing online orders
