Kundenberater / Callcenter (m/w/d) Mobilfunk - VZ/TZ
Core
Handle customer inquiries via phone and written channels, create and follow up on individual mobile contract offers, and acquire new customers.
Role type
Customer service representative (telephony)
Builds
Mobile telecommunications contracts and customer service solutions
Domain
Telecommunications (via careerplan.io/jobs/12016-10005466114-S-kundenberater-callcenter-mwd-mobilfunk-vztz-at-perzukunft-arbeitsvermittlung-gmbh-co-kg)
Deliverable
product features
Required skills
Phone communication, written communication, customer acquisition, contract creation, PC/MS-Office usage
Responsibilities
Answering customer inquiries via phone and written channels, creating and following up on individual mobile contract offers, acquiring new customers via phone, processing service requests like SIM card exchanges, conducting contract renewals