Telefonist m/w/d Mode - Wochenende frei
Core
Inbound customer service agent for an online fashion retailer, handling orders, returns, and complaints via phone.
Role type
Customer service representative (inbound)
Builds
Order processing, return management, and customer support for an online fashion store
Domain
Retail / E-commerce
Deliverable
product features
Required skills
German language, PC basics, customer communication
Responsibilities
Take customer orders, handle inbound phone calls, manage shipping and returns, process complaints, maintain customer database, collect customer feedback