Telefonist / Callcenter m/w/d
Core
Call center agent handling inbound and outbound calls for a family-owned neutral soap company, focusing on customer service, order processing, and active sales to existing customers.
Role type
customer service representative (sales)
Builds
customer support and sales for a neutral soap brand
Domain
retail / consumer goods
Deliverable
product features
Required skills
active selling, customer service, order processing, complaint management, data documentation, CRM maintenance
Preferred skills
first experience in telephone customer service, enthusiasm for sales
Technologies
PC, MS Office
Responsibilities
handling inbound and outbound calls, selling to existing customers, providing information and advice, processing orders, documenting customer issues, maintaining customer master data
