E-Mail-Agent - Versicherung (m/w/d)
Core
Backoffice support and customer service for an insurance company, including document management, data entry, and scheduling appointments for sales staff.
Role type
Administrative assistant / Customer service representative
Builds
Internal administrative processes and customer support workflows
Domain
Insurance / Administrative services
Deliverable
dashboards & analysis
Required skills
Data entry, document management, customer service, appointment scheduling, database maintenance
Preferred skills
Flexibility with extended service hours (7 AM to 11 PM)
Responsibilities
Manage files and correspondence, provide customer inquiries, schedule appointments for outside sales colleagues, update databases