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Telefonist - Backoffice (m/w/d)

Berlin, BERLINFull-time2026-09-15 → 2026-10-07

Core

Handling customer inquiries, coordinating appointments, and managing complaints for business clients via phone.

Role type

back-office telephone operator

Builds

customer service interactions and appointment scheduling

Deliverable

client delivery

Required skills

telephone customer service, appointment coordination, complaint management, business communication, PC and internet proficiency, English language skills

Preferred skills

commercial or technical vocational training