IT-Supporter/in - Telekommunikation - Quereinsteiger m/w/d
Core
Providing 2nd-level technical support and documentation for a TV manufacturer's customers via phone.
Role type
2nd-level IT support specialist
Builds
Customer support solutions for TV manufacturer products
Domain
Consumer electronics / Telecommunications (via careerplan.io/jobs/12016-10005318855-S-it-supporterin-telekommunikation-quereinsteiger-mwd-at-perzukunft-arbeitsvermittlung-gmbh)
Deliverable
client delivery
Required skills
IT vocational training, MS Office, technical troubleshooting, documentation, shift work readiness
Preferred skills
None stated
Technologies
MS Office
Responsibilities
Document incoming calls, provide information to customers regarding their issues, purchase hardware and software, provide competent technical support, work in shifts including weekends