IBH connect GmbH: IT-Leiter (m/w/d) Managed Services & IT-Infrastruktur
Core
Leading Managed Services and IT Infrastructure for mid-market clients, including strategic advisory (vCIO) and team leadership.
Role type
Senior IT Infrastructure Manager (Managed Services)
Builds
Managed services portfolio, IT infrastructure solutions, and internal IT processes for mid-market clients.
Domain
IT Services / Managed Services / Mid-Market
Required skills
IT Infrastructure (Server, Storage, Virtualization, Cloud), ITIL Process Knowledge, Team Leadership, Strategic Advisory, Budget Management, SLA/KPI Monitoring
Preferred skills
ITIL Certification, Linux Distribution expertise, Open-Source Community contribution
Technologies
Linux, ServiceNow, Virtualization, Cloud
Responsibilities
Lead the IT Infrastructure and Support team (including Service Desk and Client Management), Conceive and optimize the Managed Services portfolio and internal IT processes, Act as strategic advisor (vCIO) for key clients, Collaborate with executive management and other leadership functions, Manage budget planning and monitor SLA/KPI compliance