IBH connect GmbH: IT-Leiter (m/w/d) Managed Services & IT-Infrastruktur
Core
Lead the IT Infrastructure and Support team, optimize Managed Services portfolio, and act as strategic IT advisor (vCIO) for key clients.
Role type
Senior IT Infrastructure Manager / Managed Services Lead
Builds
Managed Services portfolio, modern IT infrastructures, cloud solutions, and security concepts for mid-market clients
Domain
IT Services / Managed Services / Data Center Operations
Required skills
IT Infrastructure management, Server/Storage/Virtualization/Cloud expertise, ITIL process knowledge, Team leadership, Strategic consulting, Budget management, SLA/KPI monitoring
Preferred skills
ITIL certification, Linux distribution expertise, Open-Source community contribution
Technologies
Linux, Virtualization, Cloud platforms, ITIL framework
Responsibilities
Lead IT Infrastructure and Support team (including Service Desk and Client Management), Conceive and optimize Managed Services portfolio and internal IT processes, Act as strategic advisor (vCIO) for key clients, Collaborate with executive management and other leadership functions, Manage budget planning and monitor SLA/KPI compliance