Speditionskaufmann/-frau
Core
Central point of contact for customers in the sea freight team, ensuring smooth processing of import shipments and transparency across the transport chain.
Role type
Customer Account Manager (Sea Freight)
Builds
Import shipment processing and customer service for sea freight logistics
Domain
Logistics / Sea Freight
Deliverable
client delivery
Required skills
Customer relationship management, order processing, document verification, data management, reporting, sales development
Preferred skills
Experience in transport and freight forwarding, MS Office proficiency
Technologies
MS Office
Responsibilities
Handling customer inquiries and creating offers, managing order processing from receipt to shipment completion, integrating and maintaining customer data, collaborating with operational teams and carriers, expanding the portfolio of existing customers and developing new business
Seniority
Entry-level to Mid-level