Bürokaufmann/-frau
Core
First point of contact for customers and handling daily office operations, contract processing, and claims support for an insurance agency.
Role type
Administrative Assistant (Insurance)
Builds
Daily office operations, customer correspondence, contract and claim documentation
Domain
Insurance / Financial Services
Required skills
MS Office (Word, Excel, Outlook), German (fluent), customer service, data entry, appointment scheduling, communication
Preferred skills
Experience in insurance or finance industry
Responsibilities
Handle customer inquiries via phone, email, and in person; Manage daily office administration including mail and email correspondence; Support contract and claims processing; Coordinate appointments for the advisory team; Communicate with partner companies and insurance providers