First-Level-Supporter/in
Core
Providing IT support to site managers, coordinating technical procurement, managing and optimizing websites, and conducting process evaluations.
Role type
IT Operations & Process Optimization Specialist
Builds
Web platforms, optimized internal processes, and IT support services
Domain
Non-profit / General IT
Deliverable
product features
Required skills
Database development, Data security (GDPR), IT project management, Process analysis & optimization, Network technology, User training
Preferred skills
A second language
Responsibilities
Supporting site managers with IT issues, Coordinating central technical procurement, Managing and optimizing websites, Conducting regular process evaluations, Training new leaders on processes
Seniority
Individual Contributor