Bürokaufmann/-frau
Core
Leading a team of ~23 staff in the outpatient and administrative writing department of a psychiatry and psychotherapy clinic, ensuring smooth operations in the dispatch center and writing area.
Role type
Team Lead, Administrative Operations
Builds
Outpatient patient administrative workflows, dispatch center operations, and administrative writing services for a mental health clinic
Domain
Healthcare (Psychiatry/Psychotherapy) + Administrative Operations
Required skills
Team leadership, Onboarding, Process coordination, Administrative management, Patient flow management, Scheduling, Transport coordination, Record management
Preferred skills
Experience in healthcare sector, People management
Technologies
None stated
Responsibilities
Lead and develop a team of ~23 employees, Ensure smooth operations in the dispatch center and writing area, Manage onboarding of new colleagues, Coordinate patient routing, appointments, transports, and results management, Handle administrative processing for outpatient patients
Seniority
Senior, hands-on IC