Bürokaufmann/-frau
Core
Order processing, customer service, and sales support for a brewery's internal and external clients.
Role type
Office Clerk / Sales Assistant
Builds
Order management and customer support for a brewery
Domain
Food & Beverage / Brewery
Required skills
Order processing, customer consultation, complaint handling, digital proficiency (Windows, Office, SAP, Salesforce), teamwork
Preferred skills
Experience with customer contact, sales abilities
Responsibilities
Process orders from various channels (online, phone, email), verify and approve electronic orders, support sales internally, consult customers on product range and services, handle customer complaints, refer issues to relevant departments
Seniority
Entry-level / Junior