First-Level-Supporter/in
Core
Provide first-level support for IT services including Active Directory, mail, print services, and applications; install and configure macOS, Windows, and Linux systems on workstations.
Role type
First-Level Support Specialist
Builds
IT infrastructure and user support for a sports betting and gaming company
Domain
IT Support / Gaming & Betting
Required skills
Active Directory, macOS, Windows, Linux, Office, hardware installation, monitoring systems, inventory management, reporting
Preferred skills
Linux, Windows Server, Windows Active Directory, Mac, certifications
Technologies
Active Directory, macOS, Windows, Linux, Office, monitoring systems
Responsibilities
Support IT services (Active Directory, Mail, Print, Applications), Install and configure OS and Office on PCs, Operate and document hardware, Use monitoring systems, Create inventory reports, Support branch locations
Seniority
Entry-level to Mid-level