Gewerbekundenberater/in
Core
Customer reception, consulting, and service support for commercial vehicle customers, including workshop scheduling, spare vehicle coordination, and order management.
Role type
Commercial vehicle customer advisor
Builds
Workshop service operations and customer service
Domain
Automotive industry, commercial vehicle service
Deliverable
client delivery
Required skills
Commercial training, automotive service experience, communication, organization, stress resistance, German language proficiency, IT skills, driving license B
Responsibilities
Customer reception and service support, planning and coordinating workshop appointments and replacement vehicles, creating and billing orders, handling warranties, managing complaints, team leadership and motivation, conducting quality and internal controls