IT-Kundenbetreuer/in
Core
IT support and data management for manufacturing processes, serving internal users and production departments.
Role type
IT Key User / Business Systems Analyst
Builds
ERP system configurations, data quality reports, and process automation tools for manufacturing
Domain
Manufacturing / Industrial IT
Required skills
ERP system administration, SQL, data analysis, process improvement, user training, stakeholder communication
Preferred skills
Ulysses, Windows, networking, Microsoft 365, Lean methods
Responsibilities
Serve as primary contact for user inquiries and troubleshooting, manage master data and user permissions, collect requirements from business units and coordinate with software vendors, test and implement system changes, create performance reports and KPIs, automate recurring tasks, train users and develop documentation
Seniority
Mid-level, hands-on IC