Bürokaufmann/-frau
Core
Handling customer orders, providing menu and allergen information, and coordinating deliveries for a pizzeria.
Role type
Operations associate (food service)
Builds
Food delivery orders
Domain
Food service / Hospitality
Deliverable
product features
Required skills
Order taking, Customer consultation, Data entry, Delivery coordination, Complaint handling (via careerplan.io/jobs/11949-17329980-S-burokaufmann-frau-at-pizzeria-fontana-erhardt-erhardt-gmbh)
Preferred skills
Clear German pronunciation, Calm demeanor, Quick comprehension, Technical understanding of POS systems
Technologies
Cash registers, POS systems
Responsibilities
Answering customer calls and taking orders, Informing customers about offers and allergens, Entering delivery addresses and order data, Assigning drivers and monitoring delivery times, Resolving complaints regarding errors or delays