IT-Projektleiter/in (Weiterbildung/Ausbildung)
Core
Managing customer IT projects from initiation to handover, coordinating cross-departmental technical implementation, and ensuring contract compliance and quality standards.
Role type
Senior IT Project Manager (Service Delivery)
Builds
IT projects and service delivery solutions for customers
Domain
IT Services / Cloud / Infrastructure
Required skills
Project management, stakeholder management, change management, escalation management, contract compliance, process improvement, project planning, cross-functional coordination
Preferred skills
Cloud and IT infrastructure knowledge, PM tools (Jira), PM certifications (IPMA, PMP, PRINCE2), technical understanding of IT infrastructure or hosting
Technologies
Jira, Cloud platforms, IT infrastructure tools
Responsibilities
Oversee and steer customer projects including creating and maintaining project plans with milestones and dependencies, plan and coordinate internal implementation tasks across multiple technical departments, monitor project status and proactively communicate with internal and external stakeholders, manage changes and handle escalations with a clear focus on solutions, ensure compliance with contract-relevant requirements, processes, quality standards and KPIs, project closure including formal handover to operational units and coordination of billable services with accounting, collaborate closely with Sales, Technology and Customer Success as a central interface with direct customer influence, actively shape and continuously develop processes, interfaces and monitoring and reporting structures
