Senior Project Manager, Professional Services
Core
Lead end-to-end delivery of complex, enterprise-level customer projects and shape the future of the delivery practice by refining PMO governance models and processes.
Role type
Senior IC project manager (Professional Services)
Builds
Enterprise customer implementations and delivery frameworks
Domain
Technology / Professional Services
Required skills
Project management, stakeholder management, risk governance, resource planning, mentorship, process optimization, executive communication, conflict resolution
Preferred skills
Data management, cloud infrastructure, data protection, enterprise storage, cybersecurity, SaaS delivery, Agile/Scrum, ITIL, change management, financial acumen
Technologies
Smartsheet, Jira, Confluence, Asana, Google Workspace
Responsibilities
Lead end-to-end delivery of complex, concurrent, enterprise-level customer projects; Establish success criteria, track deliverables, and manage resources to ensure adherence to deadlines and budgets; Proactively identify, track, and mitigate project risks and technical dependencies; Serve as the single point of contact for customer executives and cross-functional internal teams; Partner with leadership to build and refine PMO governance frameworks and standard operating procedures; Audit project workflows to identify bottlenecks and drive operational efficiency; Mentor and coach associate and mid-level project managers on client management and career growth.
Seniority
Senior, hands-on IC with mentorship responsibilities
