Callcenteragent/in
Hybrid
Core
Handling customer inquiries by phone, routing issues to the correct department, and scheduling appointments for Raiffeisen Bank customers.
Role type
Customer service representative (call center)
Builds
Customer support interactions and appointment scheduling
Domain
Banking / Customer Service
Deliverable
client delivery
Required skills
Phone communication, PC usage, basic English, customer service experience
Preferred skills
Call center experience, customer support experience, business background
Responsibilities
Answering customer calls, routing inquiries, scheduling appointments, providing administrative support to bank colleagues