Sachbearbeitung (w/m/d) Backoffice für die Abteilung Kundenservice
Core
Backoffice support for the Customer Service department, handling data entry, document processing, and telephone customer interactions.
Role type
Administrative Backoffice Specialist
Builds
Customer service operations and order processing
Domain
Funeral services / Administrative support
Deliverable
dashboards & analysis
Required skills
Data entry, CRM/ERP systems, Outlook, Word, telephone communication, document processing
Responsibilities
Enter and process data in the business management system, support written inquiries, pre-qualify incoming calls, handle nameplate order questions via phone, contact relevant parties regarding documents