Betriebsleiter (m/w/d) IT
Core
Leading the IT operations department for a vocational training center for people with disabilities, ensuring stable and secure IT services while managing external providers and digitalization strategy.
Role type
Senior IT Operations Manager / IT Director
Builds
Stable, secure, and service-oriented IT infrastructure and digitalization roadmap for a vocational training organization
Domain
Education / Vocational Training / IT Operations
Required skills
IT management, IT service management, external provider management, SLA and contract management, IT governance, data protection compliance, project management, budget management
Preferred skills
ITIL, cloud architecture, Microsoft 365 governance, strategic IT planning
Technologies
Microsoft 365, Cloud architectures, ITIL
Responsibilities
Lead the IT operations area and manage staff, ensure stable and secure IT operations, steer external IT service providers and monitor SLAs, manage IT service processes and governance, advise management on IT strategy and risks, plan and execute IT projects, manage budgets and licenses, coordinate cross-functional IT collaboration
Seniority
Senior, hands-on IC with management responsibilities