Counter Manager - Clinique - Full Time - John Lewis - Nottingham, NGM
Core
Lead, coach, and develop a team of Sales Associates to achieve sales, customer service, and operational targets for Clinique counters.
Role type
Retail Counter Manager (Beauty)
Builds
Sales performance and customer experience for prestige beauty brands
Domain
Retail / Beauty / Luxury
Required skills
Team leadership, Business planning, Customer relationship management, Strategic targeting, Event management, Financial planning, Resource management, Recruitment and retention, Performance coaching, Conflict resolution
Preferred skills
None stated
Technologies
Microsoft Excel, Computerised retail systems
Responsibilities
Recruit and retain customers through strategic targeting and in-store events, Coach and develop Sales Associates to meet targets, Execute agile business plans, Manage financial plans and resources, Handle difficult customer service situations
Seniority
First-level management