Tom Ford Counter Lead - Fenwick Tunbridge Wells 22.5hours Fully Flexible
Core
Drive sales turnover and market share for Tom Ford by delivering excellent service, maintaining brand image, and managing store operations.
Role type
Senior retail counter lead
Builds
Sales performance and brand experience at Fenwick Tunbridge Wells
Domain
Luxury retail / Beauty
Deliverable
product features
Required skills
Sales, customer service, visual merchandising, stock management, promotions management, competitor analysis, social media, digital tools, health & safety compliance
Preferred skills
Commercial awareness, self-development, communication, organisation
Technologies
Digital tools, social media platforms
Responsibilities
Maximise sales through selling and providing excellent service; Plan and deliver visual merchandising layouts; Manage daily replenishment and stock movements; Execute local marketing and events initiatives; Ensure retail standards and housekeeping are maintained; Manage refunds and complaints in line with guidelines; Monitor competitor activities and missed opportunities.