Counter Manager - Tom Ford - Full Time - ECI - Jaime III - Mallorca
Core
Leading the counter team for luxury fragrance brands (Tom Ford, Jo Malone, etc.) at El Corte Inglés, focusing on sales growth, customer service, and team management.
Role type
Senior retail counter manager (luxury cosmetics)
Builds
Sales performance and customer experience for luxury fragrance brands
Domain
Luxury retail / Cosmetics
Deliverable
product features
Required skills
Team leadership, sales management, customer service, visual merchandising, KPI tracking, digital campaign implementation, strategic partnerships
Preferred skills
Prior experience in cosmetics/fragrances, proactive problem-solving
Technologies
POS systems, digital campaign tools
Responsibilities
Supervise counter team performance, ensure exceptional customer service, implement visual merchandising guidelines, track KPIs and create action plans, foster team motivation and training, manage administrative support, establish strategic alliances with other businesses