CareerPlan

Travel Retail - Tom Ford - Counter Manager - Heathrow Airport T2 - Full time 37.5hrs

Heathrow,GB-LND,United KingdomFull-time2026-11-01 → 2026-11-12

Core

Lead, coach, and develop a team of Sales Associates to achieve sales, customer service, and operational targets in a fast-paced travel retail environment.

Role type

Counter Manager (Retail Sales)

Builds

Sales performance and customer experience for Tom Ford at Heathrow Airport T2

Domain

Luxury Beauty / Travel Retail

Deliverable

product features

Required skills

Team leadership, Business planning, Customer relationship management, Strategic targeting, Event management, Financial planning, Resource management, Recruitment and retention, Coaching and development

Responsibilities

Create and execute an agile business plan, recruit and retain customers through strategic targeting and in-store events, lead a high-performing team, coach Sales Associates to reach their full potential, manage resources and financial plans.