Product Ops Specialist
Core
Drive user engagement, participation, and growth across the Gartner Peer Community platform by leveraging data, experimentation, and targeted outreach.
Role type
Product Operations Specialist (Community Growth & Engagement)
Builds
Community engagement initiatives, user experience improvements, and platform adoption campaigns.
Domain
Business Intelligence / Professional Community / SaaS
Deliverable
product features
Required skills
Data analysis, Experimentation design, Targeted outreach, Survey design, Cross-functional collaboration, Content creation
Preferred skills
SEO principles, Email marketing tools, Advanced Excel/PPT
Technologies
Google Analytics, Amplitude, FullStory, Eloqua, Lemlist, Mailchimp, Microsoft Excel, Microsoft PowerPoint
Responsibilities
Drive user engagement through targeted outreach and initiatives; Monitor and analyze community health metrics; Design and execute experiments for adoption; Manage community support requests; Create engagement content for user segments.
Seniority
Mid-level, hands-on IC
