Head of Operations
Core
Own the operating system for preparing and managing Florida Live Local Act property tax exemptions for multifamily owners, ensuring timely filings, decision tracking, and compliance for 90+ properties.
Role type
Senior Head of Operations (Services)
Builds
A scalable operations system for property tax exemption management
Domain
Real Estate / Property Tax / Government Compliance
Required skills
Operations management, team leadership (3+ people), regulatory compliance, process optimization, data hygiene, SLA management, performance tracking
Preferred skills
Experience with multi-million dollar service businesses, familiarity with Florida property tax laws
Technologies
Systems of record for decision tracking and exemption applications
Responsibilities
Manage exemption application submissions and deadlines, oversee denial and appeal processes, handle annual recertification, lead the operations team, maintain data hygiene and SLAs, ensure compliance with legal deadlines