Regional Flight Operations Support Manager
Core
Manage regional flight operations support teams, oversee vendor strategies for ground support and visual observers, and ensure compliance with drone delivery logistics standards.
Role type
Senior IC flight operations support manager
Builds
Drone delivery logistics network and ground support infrastructure
Domain
Aviation / Drone delivery / Logistics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
People leadership, vendor strategy management, workforce management systems governance, financial oversight, capacity planning, SOP development, cross-functional integration
Preferred skills
Commercial drone operations experience, strategic problem solving, stakeholder influence
Technologies
Deputy, ServiceNow, Google Workspace (gSuite)
Responsibilities
Manage and mentor a team of Flight Operations Support Coordinators; oversee regional vendor strategy for Ground Support and Visual Observer crews; govern operational systems and data integrity; approve timesheets, expenses, and travel; forecast regional staffing requirements; develop and maintain Standard Operating Procedures (SOPs) for site logistics and crew readiness; connect team with cross-functional partners and represent Wing in public/government outreach.
Seniority
Senior, hands-on IC
