Supply Chain & Operations Specialist
Core
Coordinate dispatch, manage inventory and returns, and keep logistics dashboards up to date for DTC and B2B orders.
Role type
Supply Chain & Operations Specialist
Builds
Outbound fulfillment operations for a DTC and B2B rug e-commerce brand
Domain
E-commerce / Logistics / Supply Chain
Deliverable
product features
Required skills
Order management, logistics coordination, inventory control, issue resolution, process improvement, SOP documentation
Preferred skills
Cin7, MS Excel, Google Sheets, freight booking platforms, supplier/vendor platforms
Responsibilities
Process and manage DTC and B2B orders across all channels; Coordinate dispatch with warehouse teams and freight carriers; Resolve order issues and fulfillment bottlenecks with marketplaces; Handle day-to-day inventory tasks including returns and stock adjustments; Monitor inventory levels and flag discrepancies between systems; Provide backup support for inbound logistics shipping bookings; Identify operational gaps and implement efficiencies; Document SOPs and support rollout of new tools.
Seniority
Individual Contributor
