Merchandising Operations Manager
Core
Redesign core merchandising processes and build automation tools to fix manual workflows, connecting marketing activations to inventory and vendor management.
Role type
Senior IC merchandising operations manager (process redesign & automation builder)
Builds
Self-service tools, proactive alerts, and automation workflows for merchandising operations
Domain
CPG / Retail / Consumer Goods
Deliverable
production ML models | product features
Required skills
Retail merchandising operations fluency, process mapping and redesign, workflow optimization, pilot management, change management, documentation and SOP creation, root cause analysis, vendor relationship management
Preferred skills
Experience with Claude or comparable AI tools, connecting marketing to inventory/allocation, designing self-service tools, CPG or commerce background
Technologies
Claude, no/low-code platforms, lightweight automation
Responsibilities
Map current merchandising workflows and identify breakdowns; Redesign processes for assortment planning, item setup, pricing, vendor/PO management, and replenishment; Build automation tools using AI and low-code platforms; Coordinate vendor commitments and inventory for marketing activations; Manage change management and training for new tools; Build reporting on process and automation performance
Seniority
Senior, hands-on IC