Digital Product Manager
Core
Lead digital transformation for Client Engagement Services by leveraging AI and automation to improve associate workflows and elevate client experiences.
Role type
Senior Digital Product Manager (AI & Automation)
Builds
AI and automation solutions for internal associate workflows and client engagement platforms
Domain
Professional Services / AI & Automation
Deliverable
product features
Required skills
Product strategy and vision, Agile/Scrum management, Stakeholder management, Data analysis, Technical specification translation, Strategic planning
Preferred skills
Gartner Services business knowledge, AI trend monitoring
Technologies
Salesforce, Custom-built platforms, Third-party AI tools
Responsibilities
Develop product vision and roadmaps, Lead scrum teams through backlog management and sprint planning, Analyze data to champion product enhancements, Coordinate with IT partners on architecture and compliance, Translate business requirements into technical specifications, Measure and communicate business value of solutions
Seniority
Senior, hands-on IC
