Vehicle Repair Assessor Philippines
Core
Assess customer-submitted vehicle photos and videos to determine repair eligibility, prepare accurate repair quotes, and allocate repairs to mobile repair technicians.
Role type
Vehicle Repair Assessor (Cosmetic/Mobile)
Builds
Repair quotes and repair allocation decisions for mobile repair vans
Domain
Automotive repair (cosmetic/panel beating)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Panel beating experience, automotive repair experience, knowledge of modern vehicle construction, understanding of cosmetic SMART repairs, ability to estimate labour times and material requirements, ability to identify repairs requiring workshop facilities, ability to identify pre-existing damage, ability to assess scratches, dents, paint damage, bumper repairs, alloy wheels, and mirrors
Preferred skills
Experience with cosmetic/mobile repair businesses, knowledge of Australian vehicle repair standards, experience working with Australian customers
Technologies
CRM systems
Responsibilities
Assess vehicle damage from photos and videos submitted by customers, Identify repair methods suitable for mobile cosmetic repair, Determine when damage requires a traditional body shop rather than a mobile repair, Prepare accurate repair quotations using company pricing guidelines, Estimate labour times and material requirements, Assess scratches, dents, paint damage, bumper repairs, alloy wheels, mirrors and other cosmetic repairs, Identify pre-existing damage and multiple repair areas, Escalate complex repairs where required, Liaise with customer service, sales and scheduling teams, Maintain fast turnaround times while ensuring assessment accuracy, Keep detailed assessment notes within the CRM
