Analyst Customer Routing
Core
Support routing and customer compliance for retail accounts within the planning and scheduling department.
Role type
Analyst, Customer Routing
Builds
Ensures compliance by routing and distribution teams for assigned accounts
Domain
Apparel manufacturing, Supply Chain, Logistics
Deliverable
product features
Required skills
routing guide adherence, vendor routing guide maintenance, shipping issue troubleshooting, Microsoft Office proficiency, problem solving, prioritization
Preferred skills
clear concise communication, team-based collaboration, working under demanding deadlines
Technologies
Microsoft Office (Excel, Word, PowerPoint, Outlook), customer specific routing portals
Responsibilities
Contact accounts regarding delayed carrier pickups, communicate with sales regarding routing issues, prioritize receipt of product based on account requirements, maintain routing table updates, assist DC Logistics Clerks with customer specific requirements, route and communicate via customer specific routing portals, troubleshoot shipping issues
Seniority
Mid-level, hands-on analyst
