Custodial Services Manager (Johns Hopkins Facilities & Real Estate)
Core
Lead custodial operations for university residential facilities and student-facing spaces, ensuring cleanliness, safety, and readiness for student life and events.
Role type
Custodial Services Manager
Builds
Clean, safe, and welcoming residential facilities and student-facing spaces for Johns Hopkins University
Domain
Higher Education / Facility Management
Deliverable
physical/clinical work
Required skills
Operational leadership, labor relations judgment, staff supervision, quality assurance, contract and vendor management, budget management, emergency response coordination
Preferred skills
Experience with collective bargaining agreements, knowledge of custodial management software, ability to manage peak operational periods
Technologies
Custodial management software, work order systems, inspection tools, reporting platforms
Responsibilities
Plan and manage daily custodial operations including routine cleaning, project cleaning, and emergency response; Supervise and manage custodial staff including hiring, training, and performance management; Coordinate with university partners for move-in, move-out, and summer turnover; Manage contractor and vendor relationships; Implement quality assurance programs and cleaning standards.
Seniority
Manager, hands-on operational leadership