i-team Civic Designer, Lansing, MI (Lansing Innovation Team)
Core
Deploy design-based innovation approaches to support the Lansing i-team's work, guiding colleagues and stakeholders through rigorous innovation processes to tackle big city problems and transform government culture.
Role type
Civic Designer (Public Sector Innovation)
Builds
Evidence-based interventions, public sector programs, and services for the City of Lansing
Domain
Public sector innovation / Civic design / Urban policy
Deliverable
product features
Required skills
Design methodology, qualitative research, facilitation, visual framework creation, co-creation workshop planning, agile tools proficiency
Preferred skills
Equity-centered design frameworks, service/product design scaling, municipal government challenges, community engagement, user research translation
Technologies
Slack, Figma, Miro, Google Workspace, Asana
Responsibilities
Guide i-team colleagues through innovation processes including research, synthesis, and prototyping; Design and deliver qualitative design research; Create visual frameworks like journey maps and service blueprints; Plan and execute co-creation workshops with stakeholders; Develop templates and tools for government service delivery; Present findings and recommendations to city leaders and community members.
Seniority
Mid-level IC (5+ years experience)