Analyst Applications
Core
Provide Level 1 application support for JD Edwards ERP systems, resolving user incidents and inquiries related to inventory management, logistics, and shipping documentation.
Role type
Level 1 IT Applications Analyst (ERP Support)
Builds
Inventory management and logistics transactions within JD Edwards ERP
Domain
Manufacturing / Supply Chain / Information Technology
Deliverable
client delivery
Required skills
JD Edwards (EnterpriseOne or World) support, incident prioritization, batch job oversight, data reconciliation, process documentation, user access management, ServiceNow, Microsoft Office, basic SQL
Preferred skills
SAP systems experience
Technologies
JD Edwards, ServiceNow, Microsoft Office, SQL
Responsibilities
Prioritize and resolve user incidents and service requests for inventory and logistics; Maintain system integrity by identifying discrepancies and executing corrective actions; Perform transaction processing, data maintenance, and reconciliations; Collaborate with cross-functional teams to support testing of system enhancements; Maintain and enhance process documentation and knowledge base articles; Support user access and security configurations within JD Edwards.
Seniority
Mid-level, hands-on IC