Practice Delivery Lead, Centre for Expertise
Core
Strategic catalyst and diplomatic facilitator bridging enterprise vision with practical execution to unlock expert-led growth and identify market positioning.
Role type
Senior IC Practice Delivery Lead (Strategy & Design)
Builds
Long-term competitive advantage through niche market specializations and complementary service offerings
Domain
Professional Services / Strategy / Design Thinking
Required skills
Strategic market analysis, Design thinking facilitation, Human-centered workflow optimization, Change management, Strategic storytelling, Cross-functional collaboration
Preferred skills
Systems thinking, Data-driven decision making, Executive communication
Technologies
Design thinking frameworks, Strategic analysis matrices, KPI tracking tools
Responsibilities
Guide cross-functional teams through strategic evaluation matrices for market opportunities, Design and lead discovery workshops using design-thinking tools, Facilitate stakeholder alignment on resource prioritization, Map and optimize end-to-end service delivery workflows, Monitor and report on operational KPIs and framework adherence, Act as change champion for cultural and behavioral shifts
Seniority
Senior, hands-on IC
