Application Support Analyst
Core
Provide technical and administrative support for post-trade trading, operational, and support systems, diagnosing issues and managing system deployments.
Role type
Application Support Analyst (Post-Trade)
Builds
Trading systems, batch scheduling environments, monitoring tools, and server hosts.
Domain
Finance / Post-Trade Operations
Required skills
IT troubleshooting, log file analysis, batch scheduling, application monitoring, SQL, DevOps, automation, Windows administration
Preferred skills
Finance domain knowledge, Splunk, Check_mk
Technologies
Splunk, Check_mk, Windows (2012, 2019), SQL
Responsibilities
Analyse and diagnose trade data or system configuration issues; Maintain and manage batch scheduling environment and monitoring systems; Remotely manage and monitor server hosts in multiple colocations; Manage and prioritise requests from internal IT support functions; Set up and maintain tools that monitor for alerts and test new system changes; Continuously evaluate, improve, and deploy new application versions; Manage project work including hardware refreshes, environment optimisation, software configurations, change management, and release management.